Support plans
Flexible monthly IT support plans built for responsiveness and continuity.
DC3 plans are designed for small organizations that need a known support relationship, clear coverage, and room to grow into a more strategic partnership.
Starter
$360/month
3 hours included
Best for small teams that need reliable IT support and occasional development help.
24 business hours response target
Email, call, and remote support
Up to 1 hour on-site per month
Monthly technology check-in
Additional time billed at $140/hour
Growth
$1,100/month
10 hours included
Built for growing organizations that want broader monthly coverage and hands-on technology partnership.
24 business hours response target
Email, call, and remote support
Up to 4 hours on-site per month
Software maintenance included
Additional time billed at $130/hour
Business
Custom pricing
15+ hours included
Ideal for busier offices that need strategic IT oversight plus ongoing software improvements.
24 business hours response target
Custom support channels
Quarterly technology roadmap
Custom additional time rates
At a glance
Simple plan comparisons for teams that need predictability.
Plan detail
Starter
Growth
Business
Monthly price
$360/month
$1,100/month
Custom pricing
Included support hours
3 hours included
10 hours included
15+ hours included
Response commitment
24 business hours
24 business hours
24 business hours
Contract rate
$120/hour
$110/hour
Custom
Additional time
$140/hour
$130/hour
Custom
Support channels
Email, call, remote, up to 1h on-site
Email, call, remote, up to 4h on-site
Custom
No long-term contracts required
Support can start small and expand with your needs
Technology guidance is included, not treated as an afterthought